Mukuru and Travelex Partner to Expand Cash Payout Options in South Africa. Johannesburg, South Africa — January 6, 2026 Mukuru, a leading financial services platform, has entered into a strategic alliance with Travelex, a market leader in foreign exchange services, to expand cash payout options for remittance customers across South Africa. This partnership aims to enhance accessibility and convenience for millions of customers who rely on remittances for their daily needs.
Under the agreement, customers can now access their funds at any of Travelex’s 46 nationwide branches, which are strategically located in high-traffic, easily accessible areas. This expanded network is expected to reduce travel time and eliminate traffic congestion, ensuring easier access to cash. South Africa’s Bureau de Change (BdC) sector, known for its strong regulatory environment, supports this collaboration.
The BdC framework ensures that payout networks are secure and reliable, with robust liquidity and strict compliance standards. On-site know-your-customer (KYC) processes also safeguard customers and build trust.
The partnership brings several advantages for customers, including expanded access through a wider branch network and faster, more efficient access to cash in trusted locations.
It also reduces Mukuru’s reliance on single-channel payout solutions, contributing to a more resilient and diversified ecosystem. Yemurai Chatapura, Commercial Manager – Remittances at Mukuru, commented on the partnership, saying, “Mukuru has always focused on creating impactful financial solutions to improve our customers’ lives.
This partnership extends that reach while upholding high standards of security, compliance, and service.
” Marlize Van Der Schyff, Financial Director at Travelex, added, “Tourvest Financial Services t/a Travelex is excited to partner with Mukuru as we continue expanding our service offering. Together, we’ll bring customers a more powerful, seamless, and future-ready experience.
” This collaboration underscores Mukuru’s commitment to providing affordable financial services, particularly for sectors that depend on remittance inflows.
With operations in over 50 countries and a growing customer base of millions, Mukuru is well-positioned for continued growth and expansion across the continent. About Mukuru: Mukuru is a leading next-generation financial services platform serving over 17 million customers across Africa, Asia, and Europe.
Recognised for its technology — driven approach to affordable financial services, Mukuru has processed more than 100 million transactions across 570+ corridors.
About Travelex: Tourvest Financial Services, trading as Travelex, operates 53 branches across South Africa, providing comprehensive foreign exchange solutions and supporting international money remittances through Western Union and Mukuru.
