Addis Ababa, Ethiopia — The International Organization for Migration (IOM) has been instrumental in aiding internally displaced persons (IDPs) in Ethiopia, with a recent report indicating a notable shift in community feedback. From April to June 2026, IOM’s Shelter Land and Site Coordination (SLSC) program extended support to 83,798 individuals across 13 IDP sites and three perimeters in Shire, Endabaguna, and the Contested Area 2. This assistance encompassed shelter repairs, maintenance, site improvements, and the distribution of non-food items (NFIs).
Community feedback analysis by IOM showed a 36% decrease in feedback entries to 126 during the reporting period.
The majority of feedback (98%) was requests for assistance, services, or repairs, highlighting ongoing needs despite the decrease.
The analysis further revealed that most feedback was received through the Information Desk (63%), followed by Mobile Outreach (23%) and Group Meetings/Activities (7%). IDPs accounted for 91% of the feedback, with requests primarily concerning shelter repairs, cash-based support, and shelter materials or kits. Of the 86 completed referrals, resolution rates saw a decline across sectors, with WASH recording an improvement.
However, 15% of referrals were unresolved, and referral expirations increased substantially, with 67% expiring, pointing to areas requiring improvement.
The decrease in feedback may suggest improved access to services, but the high percentage of requests indicates that challenges persist in providing adequate support to IDPs. Experts and analysts have differing views on the implications of the feedback and referral analysis, with some suggesting that the decrease could reflect increased self-sufficiency among IDPs, while others caution that it may indicate a lack of awareness or reluctance to report needs.
As the situation evolves, the IOM and other humanitarian organizations continue to adapt to the changing needs of the affected population, ensuring that assistance reaches those most in need and that feedback mechanisms are in place to address ongoing challenges.
*Additional reporting by ImNews | Sources consulted: 5*
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This original article was produced by the ImNews editorial team
Source: reliefweb
Source: International Organization for Migration
