Johannesburg, South Africa — The Era of Landlines Draws to a Close LEDE: In a remarkable shift in communication technology, South Africa has officially entered a new era, with the nation’s last landlines being disconnected in June 2026, marking a complete transition to cellular networks and digital communication. NUT GRAF: This digital transformation, driven by advancements in technology and changing consumer preferences, is not only reshaping the way South Africans communicate but also has significant implications for businesses and the telecommunications industry.
In a country that has seen a steady decline in landline subscriptions over the past two decades, the complete eradication of landlines is a testament to the rapid pace of technological change.
According to BMI TechKnowledge, voice service revenue earned by mobile networks in South Africa was expected to halve in value by 2028, dropping from R46. 8 billion in 2020 to R22. 5 billion by 2028.
This decline is attributed to the increasing popularity of communication applications like WhatsApp and Microsoft Teams, which are replacing traditional voice calls. Businesses have been at the forefront of this shift, with many opting for Voice over Internet Protocol (VoIP) for cost savings and increased flexibility.
The transition to VoIP and digital communication is not just about cost savings; it’s also about adapting to the modern workplace.
With the rise of remote work and hybrid teams, the need for flexible and efficient communication solutions has become more critical than ever. VoIP allows businesses to integrate their communication systems with other tools like Customer Relationship Management (CRM) software and instant messaging platforms like WhatsApp, creating a more cohesive and efficient work environment.
However, this shift also poses challenges for the telecommunications industry.
The decline in voice service revenue is expected to continue, as more consumers and businesses move towards data — centric communication services. This trend is likely to put further pressure on traditional mobile network operators to diversify their revenue streams and invest in new technologies.
The South African government has been supportive of this digital transformation, recognizing the importance of digital infrastructure in driving economic growth and development.
The Department of Communications has been working to ensure that all South Africans have access to quality digital services, including broadband internet and mobile connectivity. Despite the challenges, the transition to digital communication is seen as a positive development for South Africa. It is expected to boost productivity, create new job opportunities, and contribute to the country’s overall economic growth.
The complete eradication of landlines is a significant milestone in this journey, marking the beginning of a new chapter in South African telecommunications. KICKER: As South Africa bids farewell to landlines, the nation looks forward to the opportunities and challenges that the digital age will bring.
The shift to digital communication is not just a technological advancement; it’s a step towards a more connected and efficient future.
*Additional reporting by ImNews | Sources consulted: 5*
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This original article was produced by the ImNews editorial team
Source: Google News v2
